Shipping/Ordering Information

Production Time

Production time for our items take about 3-7 business days. Please see individual product pages for specific production times. Every custom designed product is printed on demand and goes through a quality check process.  In the event a product doesn't pass the quality check process, it will need to be re-printed and may take longer than the estimated time above.

 

Delivery Information

You will receive your tracking number in 5-7 days after production is completed. Your tracking number takes about 3-5 days to fully update with tracking information after we send it to you.

Domestic (USA) Deliveries

Deliveries to the United States takes about 2-4 weeks after production has completed. Most domestic orders are received within 3 weeks after shipping date.

International Worldwide Deliveries

Deliveries to locations outside of the United States take about 2-7 weeks after production has completed.

Please note that some items may arrive sooner. Please see individual product items for specific shipping timeframes.

**Due to the popularity of certain items, shipping times may take longer than the estimates above. During the holiday season or high peak season, shipping times may take longer than estimated.

Delivery time guarantees for orders placed during the months of November and December will only apply to orders using Express Shipping. All other orders placed with light or standard shipping will not be eligible for replacement or refund due to missed holiday deliveries.

 

Shipping Information

Items may arrive in separate packages as they may be produced and completed separately.

The Island Life is not responsible for international shipping delays such as customs delays and are not responsible for any customs taxes or duties. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all fees/taxes/duties incurred on the shipment.

In the event that the package is lost, we will do everything in our power to ensure that a replacement is sent to you. Please contact us directly if your products have not arrived within the delivery times specified on each product listing.

 

Colors

We have made every effort to ensure that the colors display as accurately as possible. However, we cannot guarantee that your monitor's display of every product color will be an exact match of the product your receive.

For some items, due to the printing process, slight shifting can occur. This is a normal occurrence with printing. We have made every effort to ensure that mockups are as close to the actual final product. However, the final product may vary slightly in appearance.

 

Personal Use Only

All our products are for personal use only and not for resale. By purchasing our products, you agree that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

 

Questions or concerns?

Please don't hesitate to contact us at hi@theislandlife.us and we'll get back to you as soon as possible.